RED by Spot Freight Terms

RED is a transportation management system that will be used by Spot Freight to manage the life cycle of shipments from pick up to delivery. Spot Freight also offers an SMS text alert program to communicate with the driver more effectively.


SMS ALERTS PROGRAM

Spot Freight Drivers can be sent alert messages about scheduled pickups, deliveries, and their current or next loads by opting in for SMS alerts. Once a driver is assigned a shipment, if you have a mobile phone with a supported wireless carrier, we will request permission to send you SMS alerts. You can also trigger the opt-in process by texting ALERTS to 90150. You can opt-out at any time by texting STOP to 90150.

Opt-In/Opt-Out: To sign-up, text ALERTS to 90150. You will receive a text message inviting you to join the SMS Alerts Service. By replying YES, you will consent to the RED SMS Alert Service.

To Cancel: Text STOP to 90150. For support, text HELP to 90150 or call 866-971-7768 or email: customerservice@spotmyfreight.com.

Message and Data Rates May Apply. Messages will be sent up to 10 messages a month based on your current shipment status.

Limitations – RED SMS Alert Service is available on AT&T, T-Mobile, Sprint, Verizon, US Cellular, Metro PCS, Boost, Virgin Mobile (and others as they become available).

Carriers are not liable for delayed or undelivered messages.

 

LOCATION ALERTS PROGRAM

Once a driver is assigned to a shipment in RED, if you have a mobile phone with a supported wireless carrier, we will request permission to obtain your mobile phone’s location to make sure you are on time for pick-up and delivery. RED can also customize the alerts you receive based on your mobile phone’s location. You can opt-out at any time from both messaging and location checks by sending STOP to 90150.

Terms & Conditions: Mobile phone user privacy is extremely important to us at Spot Freight. Location coordinates are only gathered after the mobile phone user has agreed to use this service. The agreement process is commenced by Spot Freight sending an Opt-In SMS text message to the mobile user’s mobile phone. The mobile user can then accept this agreement by replying YES to the Opt-In SMS text message. At any time, the mobile user can cancel the Location Service’s ability to obtain their location coordinates by replying STOP to this Opt-In SMS text message.

Limitations – RED’s location services are available only on AT&T, T-Mobile, Sprint, US Cellular, Metro PCS, Boost, and Virgin Mobile. The location service will not be available if the phone is roaming or is turned off. Other Network Carriers will be added as they become available.

Location coordinates (longitude, latitude, and radius) will be obtained only when we have proper authorization from the user.

Message and Data rates may apply. Messages will be sent up to 10 messages a month based on your current shipment status.

Opt-In/Opt-Out:  To sign-up, text SIGNUP to 90150. You will receive a text message inviting you to join the Location Service. By replying YES, you will consent to Location Services.

To Cancel: Text STOP to 90150. For Support, text HELP to 90150 or call 866-971-7768 or email: customerservice@spotmyfreight.com.

Privacy – All customer data will be used only by Spot Freight and our partners to provide these services. We will not pass-on or re-sell your data to any third party. Location coordinate data is transmitted via Secure Socket Layer (SSL) technology into password protected servers. This information is retained in memory up to 12 months to determine and send the appropriate message and is never stored in a persistent format and is accessible only by the service for determining location and triggering Discount Information or Retail Specials.

Your Consent – By using RED’s SMS and Location Alerts, the user (you) consents to our privacy policy. To review our Privacy Policy, please visit http://www.spotmyfreight.com/privacy-policy.html. In the case of changes to RED’s privacy policy, we will post those changes on this page.  

Important Message about your Cellular Provider (AT&T, Sprint, T-Mobile and others). This is not a Cellular Provider application. If you use this application, it may require your Cellular Provider to disclose your customer information, including Mobile Phone Location Information, to the application provider or some other third party. By providing your consent, you authorize your Cellular Provider to disclose your information to third parties to enable this application. Check the application’s terms of use and the policies for more information about how the application will collect, access, use or disclose your information. Terms of use and other policies usually are available on the application provider’s website. If you aren’t comfortable with the application’s policies, don’t use it. You acknowledge and agree that (1) your relationship with the application provider is separate from your relationship with your Cellular Provider; (2) your Cellular Provider is not responsible for this application; and (3) you will hold harmless your Cellular Provider and its subsidiaries, affiliates, officers, employees, agents, successors and assigns from any judgments, claims, actions, losses, liabilities or expenses arising from or attributable to this application or the acts or omissions of the application provider.

Carriers are not liable for delayed or undelivered messages.

 

DATA SECURITY

All location data is securely stored using technology and security features that safeguard the privacy of your location information, including:

  • Maintaining and protecting the security of computer storage and network equipment;
  • Security procedures that require user names and passwords to access sensitive data;
  • Applying encryption or other appropriate security controls to protect location information when stored or transmitted by us;
  • Limiting access to location information to only those with jobs requiring such access.

 

CONTACTING US

If there are any questions regarding our location service, you may contact us using the information below.

Spot Freight, Inc

141 South Meridian Street, Suite 200
Indianapolis, IN 46225
Email: customerservice@spotmyfreight.com
Phone: 866-971-7768